Acquire the PAG IBIG IDs (Loyalty card, MID, etc.) that offer you valuable benefits and services, financial management, promoting savings, and an improved quality of life. If your loyalty card PAG IBIG is stolen or lost, you’re capable of replacing it officially.
The Pag iBig agency has provided various ways to replace your lost cards. Promptly you must report the incident to your Card issuing bank. You may call (02) 8841-8600 if you’re a cardholder of UnionBank and (02) 8282-8888 for AUB. For further information and process, you must undergo our guide.
Online Replacing Union Bank Layoyality Card via App
Union Bank Support

Union Bank: Customer Service Hotline at +63288418600
email address: [email protected]
AUB Bank Details to get a replacement of card

Facebook Support: https://www.facebook.com/helloPagIBIGapp/
Branch Locations: https://www.aub.com.ph/hellopagibig/branch
Replacement fees: Php 150
Apply new Card: How to Apply for PAG-IBIG Loyalty Card?
Contents
About PAG IBIG Loyalty Card ID
Loyalty Card is the government-issued ID for PAG IBIG card holders. It facilitates the whole process of calamity and MPL loans, housing loans, and special discounts at affiliated establishments. It also functions as a cash card for cashless payments and withdrawals. Its upgraded version meets with EMV chip addition to accomplish the ATM functionality and enhanced security. This Card is entirely protected and creates more ease in your lifestyle.
So, if you’ve lost your loyalty card and want to replace it, you need to contact with PAG IBIG agency. Then, you can provide your membership and card-holding details even if your Card is unavailable to you. You can also report for your Card, as your swift action is crucial.
SEE THIS ALSO: How to Activate PAG IBIG Loyalty Card?
Required Documents
To replace your lost loyalty card, you should go to the PAG IBIG branch or webpage. Here, you may inquire about the whole guidance for your lost replacement and secure your income quickly. (Fill out this form to request a replacement of card.

FIND IT HERE: How to get PAG IBIG Loyalty Card?
How to Replace Your Lost Loyalty Card of PAG IBIG?
Contact with Loyalty Card Issuer Bank
You need to connect with your bank services that have issued your previous Card. However, you can approach the Union Bank or AUB that permits the loyalty card of PAG IBIG. You can approach these banks in several ways:
Online Replacing Card in Union Bank
Step1: Download Union Bank App
Step2: Login and Go to Manage Card

Step 3: Select your Card > Click “Report Card”

Step 4: Now Lock your Card from here and Click Proceed reporting

Step 5: Enter your OTP

Step 6: Enter your address to receive new Card

Step 7: Select Option > Lost card or Stolen.

Step 8: Fill Location of the card losing with date.

Step 9: Block and replace.

CHECK HERE: Pag ibig Loyalty Card Benefits
Phone contact
Well, the loyalty card holder is capable of retrieving the correct banking phone contact from their membership online account. They can call at
And ask for their card replacement.
Mobile Application
You’re able to request your lost card replacement directly by utilizing your banking mobile App.
Online
Fortunately, the banks associated with PAG IBIG have offered specific options to request card replacement or any inquiry about a Card in their online service.
Dispose of your old version Loyalty Card to Replace it with a new Card
You should safely shred your accessible old Card if it’s in your possession. In this way, you can replace it with a new version. So, you can easily demagnetize your Card or cut it into small strips with strong scissors. Furthermore you can take the assistance of your bank to destroy the old chunks and acquire the upgraded version.
Once you’ve obtained the accurate official site where you can request your card replacement. Then you need to enter your information for requesting; these are:
However, you must provide the reason for loyalty card replacement if you apply for an application form for lost card replacement. It’s because you’re going to replace your lost or stolen loyalty card from PAG IBIG in the Philippines. Meanwhile you may obtain the new Card of your personal credentials.
Moreover, while applying for your card replacement, you must ensure that you’re submitting the entirely filled application form. Your incomplete or partially complete forms won’t be accepted. Ensure that you’ve updated your genuine information regarding your previous Card.
Your new Card will be issued from your relevant bank card with the same account number. Now, you can continue using your account for online or phone purchases while waiting to obtain the replaced Card with the same number.
Your new card issuance (lost card replacement) usually takes seven working days or sometimes 3-4 weeks. Another vital factor is that loyalty card access takes Php125 charges. So, if you’re replacing your Card, you must ensure your fee for obtaining your new Card. Afterward your Card is accessible for your routine usage. Afterward, you are able to activate and sign your novel loyalty card with the same number.

FAQs
How can I acquire my PAG IBIG Loyalty Card ID replacement if lost?
When you’ve misplaced your ID (loyalty card), you must report it at the PAG IBIG branch and issuer banks. You can visit your nearest PAG branch and complete your Loyalty Card Replacement Form with your accurate details. Afterward, you can pay your card fee and submit it. On completion of the process, your new loyalty card will be issued with your accurate details.
What to do if I lost my AUB issued Loyalty Card?
- If your Card is lost, your Prepaid Account and balance remain secure. You just need to understand these steps.
- You immediately call the AUB hotline at 1-800-10-282-8888 or (02) 8282-8888 and report your loss of loyalty card blocking.
- After that, you can visit your nearby official PAG IBIG office and apply for your card replacement.
- AUB will issue your new Card with your same account details and protected amount.
Is it possible to achieve a lost loyalty card officially?
Yes, IBIG Loyalty Cardholders can request a replacement for a loyalty Card from the issuing partner bank. It’s an acceptable approach in case of damage, loss, theft, or card capture. However, a cost for card replacement (Php125) will be charged officially.
Final Words
You are able to replace a lost PAG IBIG Loyalty Card by completing the application form and ensuring all necessary details and documents.
Firstly, you need to block your Card by calling the associated bank and then submit your Card’s replacement charges and form.
Then, you have to wait for 3–4 weeks, and then upon completion of the process, our agency will notify you about your new card access.
Now, you can ensure your replaced card access and use it easily.